Need a Hand?

Common Issues
When Installing Fluxedita

Here you'll find solutions to common problems encountered during the Fluxedita installation process, along with helpful tips and friendly reminders to get you back on track.

We've got your back! If you can't find your answer here, check out our other support options below.

Incorrect or broken .env values

Symptoms:

Errors during Vercel deployment or app crashes on load.

Most common causes:

  • Extra spaces around keys (e.g., `SUPABASE_URL = https://...` instead of `SUPABASE_URL=https://...`)
  • Missing variables entirely
  • Using regular Gmail password instead of an App Password

Fix:

  • Always copy/paste .env values with no spaces around the equals sign
  • Use double quotes (`""`) only if your value contains special characters or spaces
  • Use the `.env.example` file as your checklist
  • Double-check you’re pasting values into both the local `.env` file AND Vercel’s Environment Variables section

Pro Tip: If the site breaks on Vercel but works locally, check for missing or mistyped .env values in your Vercel project dashboard.

Can’t find a file or folder in the code editor

Symptoms:

“Where is .env?” “Where are the SQL scripts?” “I can’t find pages/index.tsx…”

Fix:

  • Use the file search shortcut in your code editor (e.g., VS Code): `Ctrl + P` (Windows/Linux) or `Cmd + P` (Mac)
  • Then start typing the file name: `.env`, `supabase.sql`, `admin_promotion.sql`

Pro Tip: Don’t dig through folders — search is faster!

Supabase or Cloudinary API keys not found

Symptoms:

Auth errors, broken images, user creation fails, etc.

Fix:

  • In Supabase: Go to your project → ⚙️ Settings → API. Copy anon key and project URL
  • In Cloudinary: Dashboard → Account Details → Copy cloud_name, api_key, and api_secret

Pro Tip: If your images or videos don’t load, double-check your Cloudinary URL setup and that media is uploaded.

Email/SMTP not working

Symptoms:

The contact form doesn’t send messages.

Fix:

  • Use Gmail App Passwords — not your Gmail login password
  • Enable 2FA on your Gmail account before you can generate an app password
  • Use the following .env setup:
  • SMTP_HOST=smtp.gmail.com
    SMTP_PORT=465
    SMTP_USER=your@gmail.com
    SMTP_PASS=your_app_password

Pro Tip: You can test SMTP locally with a tool like Mailtrap if you're not ready for Gmail setup.

Git push fails or authentication errors

Symptoms:

`fatal: repository not found`, `Permission denied`, Push fails silently

Fix:

  • Ensure your GitHub repo has no README or .gitignore if you're pushing an existing project
  • Run these commands (if starting over):
  • git init
    git add .
    git commit -m "First commit"
    git branch -M main
    git remote add origin https://github.com/YOUR_USERNAME/YOUR_REPO.git
    git push -u origin main

Pro Tip: If Git keeps asking for a username/password, consider setting up SSH keys.

Overwhelmed by command line? Use GitHub Copilot

Symptoms:

“I’m new to Git.” “I don’t know how to fix this error.” “I don’t know what this code means.”

Fix:

  • Install GitHub Copilot in VS Code — it can:
  • Auto-complete Git commands
  • Suggest .env structure
  • Help you write queries or modify code
  • Detect missing or invalid syntax

Pro Tip: Think of Copilot as your personal assistant — type natural language comments like: `// create a section with a hero and slider component`

Vercel Deployment Fails Unexpectedly

Symptoms:

App won’t deploy, White screen or generic 500 error on first visit

Fix:

  • Confirm the GitHub repo is public or connected
  • Ensure all required .env variables are set correctly
  • Verify that “Root Directory” in Vercel is empty unless your code is nested

Pro Tip: Check Vercel’s Logs tab for exact error messages. It’s very helpful.

Forgot to Promote Supabase User to Admin

Symptoms:

You can log in, but don’t have admin editing rights

Fix:

  • Run the third SQL script: `promote_user_to_admin.sql`
  • Replace the UUID in the query with your user’s UUID from Supabase Auth

Pro Tip: Your admin user should have both "admin" role and "premium" membership.

Unsure How to Build/Edit Sections

Symptoms:

You’re logged in, but don’t know how to use the page editor or add content.

Fix:

  • Use the Page Editor and Sidebar to add new section components.
  • All sections are modular and reusable.

Want to Customize Layout or Add Code?

Fix:

  • Use the Custom Code Section to add HTML/CSS/JS directly via JSX.

Related Guides:

Final Troubleshooting Tips

Community Forum

Connect with other users and find answers to common questions

Documentation

Browse our comprehensive guides, tutorials, and API references

Email Support

Get help from our support team (response time varies by plan)

Live ChatPremium

Real-time assistance during business hours (Premium only)

Phone SupportPremium

24/7 emergency support (Premium only)

Support Availability

  • • Email Support: 24-48h response (all plans)
  • • Priority Support: 4h response (Premium plan)
  • • Phone Support: 24/7 (Premium plan only)
  • • Live Chat: Business hours (Multi-page plan and above)

Bonus: See All Available Docs

For the full list of guides, including media upload tools, gallery setup, and disaster recovery:

✅ Pro Tip: You don’t have to memorize everything. Our guides are built for:

  • Beginners looking for step-by-step walkthroughs
  • Intermediate users ready to explore structure
  • Advanced devs customizing deeply with editable sections